We have a 3 yr old Frigidaire side by side stainless steel CRAP of a refrigerator. I've held off on blogging about it. For 2 weeks in February it was useless. The freezer part worked, but not the fridge. Everything went bad before we realized it. It took two weeks to order parts and have it fixed. Two week with no milk. Repeat in June. Two weeks with no milk. (We've tried icing it, but it still goes bad.) It was 'repaired' yesterday. Today everything had already spoiled again.
We have the 4 year warranty, but! But! BUT! You have to have 3 major repairs and NEED A FOURTH one in the space of 12 months before you get a new fridge. It was pointed out to me today that I'm still technically only on repair #2 since yesterday's repair didn't work but they'll probably come back soon and try again.
I have a lot of kids who drink a LOT of milk and can't. Frigidaire, I'd love it if you'd fix this for good and not make me wait through two more inevitable recurrences. I know you are a reputable brand and you make fantastic appliances. I just happened to get one of very few 'lemons' and I'm hoping you'll make some nice cold lemonade out of this situation and deliver a new one.
I"ll give you all the good press I'm capable of, and my sincerest gratitude.